When you light your candle for the first time make sure you burn until a full melting pool has been created about 2-3 hours. This only needs to be done at the first burn. A melting pool is when the melted wax has reach the edge of the container. Candles have a memory, allowing a full melt Pool will prevent the tunneling as well as increasing burn time for your candle.
Wooden Wick Care
After every burn it is recommended that you trim your wooden wick. Trimming the wick helps ensure a clean burn. Once the wax has cooled use your fingertips pinch off the burnt top of the wick. If you were having issues with the wick not staying make sure the burn tip is off and keeping giving it a little love!
Never leave a candle burning unattended, within reach of pets, small children or drafty areas. Keep away items that can catch fire. It is recommended that you do not burn for more than four hours at a time. The candle jar will be hot after burning so allow time for it to cool before handling.